Celebrating Business Milestones

Celebrating Business Milestones

I’ve been contemplating a bit on milestones and trusting your path quite a bit lately.  As with any start-up effort, there is some agita to break the inertia and get things rolling, as well as some necessary learning of new things like business bookkeeping and...
How To Define Social Media End Goals

How To Define Social Media End Goals

Yes, you want to grow your audience and be visible to more people. Yes, you want followers to respond to your carefully crafted and witty posts. When you take a moment to define social media end goals, you’ll find that your strategy works better, and your blog gains...
Customer Service IS Marketing

Customer Service IS Marketing

Customer care can make or break your company. A few years back, I was working with an OEM company that had a reputation for being difficult. They did produce high-end, phenomenal work, but the sales team didn’t follow up with people; there was a bit of an attitude...